Conditions of membership ONEUP
-
Conditions of participation
- Participation in the ONE UP Club bonus programme is free of charge and is not associated with any purchase obligation.
- In order to participate in the ONE UP Club bonus programme, the participant must open a personal account at www.davidoff-cigarettes.ch and read and accept the Terms and Conditions of Participation.
- The ONE UP Club bonus programme is aimed exclusively at smokers aged 18 or over who are residents of Switzerland; participation is reserved for persons registered on the website www.davidoff-cigarettes.ch. Employees of British American Tobacco (hereinafter BAT), BAT Vending and all companies of the BAT group in Switzerland and the rest of the world, and their family members, are excluded from participation in the ONE UP Club bonus programme.
-
Participation
Participation in the ONE UP Club programme takes place as follows:-
Each pack of Davidoff Cigarettes contains an insert with a participation code for the ONE UP Club programme.
-
Participants can also receive participation codes at the various events organised by Davidoff Cigarettes throughout the year.
-
Participants must then log in by creating a personal account in their personal area on www.davidoff-cigarettes.ch.
-
They should then access the “ONE UP Club” section of the website and enter their code in the field provided.
-
They will automatically receive their ONE UP Club points in their personal area on www.davidoff-cigarettes.ch
-
-
Operation of the points system and membership status.
-
Any code entered on the website www.davidoff-cigarettes.ch will enable the subscriber to obtain the following:
20 points that can be used to order rewards in the catalogue (see 5)- Collection of points allows participants to order various rewards from the catalogue to which they have access. The point value of the reward is deducted from the participant’s total points balance.
- The points do not expire and remain valid for the entire duration of the ONE UP Club bonus programme (provided that the ONE UP Club bonus programme is active on the website www.davidoff-cigarettes.ch [see 6].
20 bonus points that allow participants to adjust their membership status
- Bonus points give access to increasingly exclusive rewards, as the membership status changes according to the number of bonus points collected during the year (from 1 January to 31 December). At the end of each year (31 December), the bonus points account drops back to zero. But the number of bonus points collected during that year determines the status of the participant for the following year (from 1 January). Thus, they start the new year with the status achieved on 31 December of the previous year. A higher status is achievable only if in the new year they collect the number of bonus points required for the higher level (see 3.2). Since the score is reset to zero at the beginning of each year, the participant may be assigned a lower status if they do not collect the number of points required to obtain their previous status.
- It should be noted that the status is automatically adjusted immediately the participant reaches the level of bonus points required for the higher status, rather than at the end of the year.
Example: If you have earned 7,000 bonus points by 31 December 2018 and have thus reached GOLD status, your bonus points will be reset to zero, but you will keep your GOLD status throughout 2019.
Example: If you have earned 15,000 bonus points between 1 January 2019 and 14 August 2019, your status will change from GOLD to PLATINUM on 14 August 2019. On 31 December 2019, you will keep the PLATINUM status or higher status (if you reach the required higher number of points before 31 December 2019) for 2020. During 2020, you must earn at least the same number of bonus points to keep your current membership status for 2021, as it will be judged according to the number of bonus points earned in 2020. - All new participants in the ONE UP Club programme start with a score of zero.
With the codes entered at www.davidoff-cigarettes.ch and the points collected, participants can gradually increase their membership status:
- From 20 bonus points = ACCESS member
- From 1,000 bonus points = SILVER member
- From 5,000 bonus points = GOLD member
- From 15,000 bonus points = PLATINUM member
- From 20,000 bonus points = BLACK member
-
-
Rewards:
-
The list of rewards is available on the website www.davidoff-cigarettes.ch under the section “ONE UP Club”. This list is not exhaustive and may be changed periodically.
-
When participants order a reward, they will be informed by email of receipt of their order. They will receive the reward in the month following the order on the website www.davidoff-cigarettes.ch, unless there is an exceptional reason.
-
Rewards cannot be exchanged or paid out in cash. Rewards are personal and cannot be given to third parties.
-
BAT reserves the right to adjust, extend, shorten the list or replace the rewards at any time and without notice according to the stock situation with similar rewards of the same objective value. Any decision regarding the award of rewards is final, with no right of appeal or substitution.
-
-
Bonus programme ONE Up Club
-
BAT reserves the right to terminate the ONE UP Club bonus programme at any time at its sole discretion. No claim for compensation of any kind can be derived from the discontinuation of the competition. No claims or benefits arise. Furthermore, BAT rejects any responsibility in the event that the data collected in participants’ questionnaires or emails is not recognised by the system, or in general in the event that technical errors or other reasons prevent participation in the ONE UP Club bonus programme.
-
BAT also reserves the right to exclude participants from the ONE UP bonus programme; this applies in particular to cheating or attempts to do so (for example, creation of false participant accounts), manipulation of or attempt to manipulate the rules, or violation of these conditions of participation.
-
-
Further legal information
-
BAT reserves the right to change these Terms and Conditions of Participation at any time. For the ONE UP Club bonus programme, the conditions of participation valid at the time of the participant's visit and use of the website apply.
-
When registering, participants must provide or submit certain personal data (first name, last name, email address, ID, etc.). This personal data is stored on servers in Switzerland and Ireland and used for participation in the ONE UP Club bonus programme and its implementation, and for advertising purposes. Personal data of the participants is passed on to third parties only if this is necessary for the implementation of the ONE UP Club bonus programme or for the advertising purposes mentioned above. BAT ensures that the personal data of registered persons is processed by said third parties only within the same framework and within the limits set by BAT and in accordance with Swiss data protection laws. Participants may contact BAT at any time. For questions regarding the processing of personal data, write to the following email address: service@davidoff-cigarettes.ch).
-
BAT collects and uses personal data in accordance with Swiss law and its Data Privacy Policy, which can be viewed at the following address: https://www.davidoff-cigarettes.ch/page/data-privacy-policy.
-
By participating in the ONE UP Club bonus programme, participants agree that BAT may use their email address to send electronic newsletters and their residential address to send direct mailings by post. This communication can be adjusted or cancelled at any time in the profile settings or via an email to service@davidoff-cigarettes.com.
-
Participants may revoke their consent for the processing of their personal data at any time. For the deletion of data, please email service@davidoff-cigarettes.com.
-
In the event of death of a participant, a family member or a legal representative may submit a cancellation request for the account. For this, BAT needs the following information:
• identification document of the applicant, including the relationship to the deceased person.
• date of birth, date of death and personal contact information, such as postal address or email address of the deceased person. -
In addition, the General Terms and Conditions of the website www.davidoff-cigarettes.ch apply.
-